One Mattress developed *** on one side. We recently did a warranty exchange and were given a prorated amount to put towards a new bed. Also, normal indentations or sagging (not associated with sag in foundation) of less than 1 1/2′′ for Latex or Innerspring mattresses IS NOT COVERED. Choose your Sealy for the best in healthy sleep. JavaScript seems to be disabled in your browser. Mattresses purchased from brick-and-mortar stores, for instance, may not have … Always carry your mattress on its side. Featured Categories. If neceesary, gently flex the Make the most of your investment with a guide that includes: Please take the time to read this care guide in order to understand more about the mattress you have purchased and how to look after it. Plaintiff Adam Savett claims in the Sealy class action lawsuit that when he sought warranty coverage on his defective Sealy mattress, Sealy’s inspectors found indentations larger than 1.5 inches and/or unnatural sagging and determined that the mattress was … Our WARRANTY PROGRAMME. indentations or sagging (not associated with sag in foundation) of less than 1½" for Latex or Innerspring mattresses, or less than 3/4" for Memory Foam mattresses, IS NOT COVERED. And be sure to check the FAQs — you may find just the answer you're looking for. But if somthing goes wrong we’ve got your back. Sealy Collection. A mattress warranty covers physical defects in the product. If it is determined that an indentation is caused by misuse, abuse or factors other than a product defect, this warranty will not cover that condition. Warranty Information. For the long run. Sealy is offering to replace this mattress with the same or will do an upgrade for $ (which is ok) but want $140 to ship it and $65 to dispose of the sagging mattress. Warranties vary depending on where you buy your Sealy mattress. Le concept Hybrid : L'alliance parfaite du confort et du soutien. Limited 10-year warranty for product construction only – If purchased in the United States or Canada, mattress protectors and pillow protectors will be replaced by the manufacturer if found to be defective due to faulty workmanship or materials only for 10 years from the date of purchase. Minor manufacturing anomalies that do not impact the performance of the bed (eg. Check to see what defects are included in the warranty, such as excessive sagging and its specific threshold, tearage, coils and support which break, and unusual clumping or bunching. Your new Sealy mattress has one sleeping surface, this means that you will never have to flip the mattress (please note the Rotation Cycle). Bought 2 Sealy Atwater queen size Mattresses from Costco Canada. View Your Warranty: Having an issue with a sleep set you bought from a Sealy retailer? The other mattress squeaks very badly. year old Sealy mattress a 1-1/4 sag. If you have a warranty query, please get in contact with our customer care team via the following channels: • Do use an appropriate frame and center support on queen- and king-size sets to ensure validation of your warranty. Our customer service hours are Monday to Friday, 8:30am to 4:30pm ET (excluding holidays). I have called Sealy Customer Service, left several messages over the course of 2 Months. At Sealy New Zealand, we are committed to designing and manufacturing exceptional beds, so you can sleep in comfort and support. mis-stitching on quilting). I asked to speak to someone in … Original review: Dec. 20, 2020 So 20 years is just 10 years in Sealy-land. ©2018 American Textile Company. Sealy s’adapte à votre corps pendant votre sommeil, afin de vous  offrir un confort et un soutien optimaux tout au long de la nuit. No. Here’s how we define 20 years at Sealy Sealy said the codes on his mattress indicated his warranty was only valid until 2011. Les matelas Sealy Hybrid combinent nos meilleures technologies afin de vous procurer un sommeil paisible et réparateur. All Sealy®, Sealy Posturepedic®, Optimum®, and Stearns & Foster® mattresses and flat, non-adjustable foundations are covered by the terms of this Limited Warranty. Your new Sealy mattress has one sleeping surface, this means that you will never have to flip the mattress (please note the Rotation Cycle). Send receipt with purchase date circled and explanation of defect to Customer Service, 10 N Linden Street, RIDC Riverplace, Duquesne, PA 15110. You should never attempt to carry the mattress by yourself. You may have other rights that vary from state to state. Our team of researchers and engineers at Sealy R&D meticulously design our mattress to prevent sagging and sinking, and more importantly – stay comfortable for a long, long time. If you have a question or comment, please contact us using the information below. Outside of these material considerations, Sealy Mattress also provides ten year limited warranties that exclude personal damages. And be sure to check the FAQs — you may find just the answer you're looking for. By Paul TassinOctober 25, 2017 Sealy and Mattress Firm have been shirking their warranty duties to customers who bought defective mattresses, a Kansas man claims. Choose your Sealy for the best in healthy sleep. In addition, they have a warranty that does not require inspections to be paid by the customer. For purposes of this Limited Warranty, the term "product" means any flat, non-adjustable foundation and any mattress manufactured by or for Sealy, … Warranties vary depending on where you buy your Sealy mattress. One of the most common problems with a mattress is sagging. Trouvez le revendeur Sealy le plus proche de chez vous et venez essayer notre gamme de matelas. What's inside: new arrivals, exclusive sales, event invites and more. At the heart of every sealy mattress is the support that's right for you. If it is determined that an indentation is caused by misuse, abuse or factors other than a product defect, this warranty will not cover that condition. For the best experience on our site, be sure to turn on Javascript in your browser. A mattress warranty covers physical defects in the product. The first includes mattresses designed for adjustable bases … Our team of researchers and engineers at Sealy R&D meticulously design our mattress to prevent sagging and sinking, and more importantly – stay comfortable for a long, long time. Broken box spring. Years is just 10 years in Sealy-land how sagging issues are covered by the terms of this limited to! 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