Warranty. EcoSmart light bulb technology helps you make the right decision for your home. Tried to return a burned out 1 year old Ecosmart to Highland Heights, Ohio store. e-NRG has undergone rigorous third party testing with all EcoSmart Fire ethanol fireplaces. I believe the part number is 1001 653 709 How Does it Work; Green Energy; Rebates; FAQs; Calculators; Get A Quote; Contact Us. Many aspects of EcoSmart Fire are hand-produced, hand-finished and use natural materials, which makes it subject to minor variations in colour, finish and size. Service under the warranties set out above must be provided by The Fire Company Pty Ltd Authorized Customer Service Center which shall provide service during their normal working hours. Control and customize your Radion LED lights and VorTech propeller pumps any time, anywhere. C. Repairs when the EcoSmart Fire parts or models have been modified or altered in any way that has not been approved in writing. Warranty Registration; Home / Fire Tables / Cosmo 50; EcoSmart's Cosmo fire table is a smart space-saving furniture solution ... EcoSmart’s Cosmo fire table is a great example where the lines between “technology” and “furniture” are starting to blur thanks to its seamless integration of fireplace innovation and functional design. Instruct you how to use the Fire. Try one of the queries below. 250+ pages of design inspiraton from our valued customers. EcoSmart uses only the energy necessary to heat water on demand. EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd. EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. To the extent consistent with applicable law, Kittrich Corporation (parent company of EcoSMART®) makes no warranties of merchantability or of fitness for a particular purpose, nor any other express or implied warranty except as stated above. Correct the installation of the Fire. Extensive document with installation and design details. I. EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. The Fire Company Pty Ltd reserves the right to make minor amendments without prior notice. Resolve your service issues online. Electric models are covered by a 12 month warranty. For more information about your specific warranty, to register your warranty or to learn more about your coverage, you’ve come to the right place. Tried to return a burned out 1 year old Ecosmart to Highland Heights, Ohio store. Chips and scratches are not covered by warranty. © 2021 EcoSmart Green Energy Products, Inc. All Rights Reserved. Realistic flame solution that can be easily installed. Get instructions for using your heater. Portable Pieces of Fire Furniture. The Warranty Registration is included in the Operating and Maintenance Manual supplied with each new product and must be fully completed and submitted via fax, mail or website within (30) days of receipt of Product. D. Repairs when the Fire has been dismantled, repaired or serviced by anyone other than an authorized representative. Repairs when the EcoSmart Fire has been used in other than normal domestic/commercial use or when not used in accordance with the Installation, Operating and Maintenance Manual. All pieces will mature and age over the course of time through natural processes associated with use, heat and flame. G. Transportation or traveling costs involved in the repair when the appliance is installed outside our AUTHORIZED CUSTOMER SERVICE CENTER’s normal service area. For warranty claims please contact your local distributor. Referred to the warranty at homedepot.com lighting which of course has no information regarding warranty. Retail Warranty Information. Service calls to: Select the correct product category from the list below to obtain the most up-to-date warranty information. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. When I purchased my Ecosmart water heater, they offered a lifetime warranty, including elements. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect. This is a scam. Get instructions for using your heater. The warranty registration is included in the operating and maintenance manual supplied with each new product. e-NRG has been produced for the lowest odor, most vibrant flame, and longest burn time on the market. These aere expensive and should not be failing like this. Residential heaters (ECO 8 – ECO 36) have a Limited Lifetime warranty on exchangers, electronics and elements. Get instructions for using your heater. 2. - PLEASE NOTE - If you DO NOT get an email from us within 24 hours please check your SPAM folder. EcoSmart® Troubleshooting. Forgot Password. EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. Our products are covered by a transferable limited warranty and a solid service and support network should you need it. Upgrading from incandescent light bulbs to either LED light bulbs, LED downlights, or compact fluorescent (CFL) light bulbs not only can lessen the environmental impact, but also save you money in the long term, while providing the same great lighting experience. FIND YOUR LOCAL DEALER; Free In-Home Consultation; Service Request; Contact Head Office; Join Ecosmart; Refer A Friend; Latest News Key Features and Benefits Awarded the ENERGY STAR Most Efficient Recognition in 2020 The ENERGY STAR Most Efficient 2020 designation recognizes the most efficient products among those that qualify for the ENERGY STAR program. x[i].style.display = "block"; var i; For customers staying in areas outside mainland USA (excluding Canada), a 5 years limited warranty will be extended. You have succesfully subtmited your warranty request. Get tips for resolving issues on your own. Lifetime Warranty Registration Please fill out the form below and click "Submit" to register the Lifetime Warranty for your EcoElectronix product. the box also says they have a 5 year warranty. EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd. EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. Optimized for. Retail Limited Warranty Information Click here to view all retail limited warranty documents for the TCP product line. e-NRG is the only bioethanol fuel recommended for your ethanol fireplace. Please note that this form is only suitable for single warranty registrations. Chrome; Safari; Terms of Service Resolve your service issues online. From classic designs to see-through centrepieces the EcoSmart Fire Designer Range is an ever-evolving collection of beautiful eco-friendly fireplaces that will transform your home and warm your heart. For more information, see our Privacy Statement. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. Forgot Password. EcoSmart Live is the cloud-based equipment command center from EcoTech Marine. Our EcoSmart Guarantee means that we strive in everything we do to make sure you are thoroughly satisfied with your EcoSmart shades. This is a scam. The Great Lakes Window ecoSmart windows represent the leading edge in energy efficient products this year. Please complete this form for all consumer warranty requests. Our products are covered by a transferable limited warranty and a solid service and support network should you need it. Read More. Optimized for. Get free shipping on qualified 5 Year Warranty EcoSmart products or Buy Online Pick Up in Store today. Page 23 Product under Warranty by Ecosmart Service Center with respect to any claim made within the applicable Warranty. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. If you need assistance with installing, troubleshooting, servicing or warranty, please fill out the form below and an EcoSmart representative will respond shortly. What should we do? SPAM filters … H. Damage to the Fire caused by accident, misuse or Act of God. With EcoSmart you no longer pay to heat and maintain a tank of hot water. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. Ensure your next project includes a captivating fire feature. You can take comfort in knowing Ply Gem windows and doors deliver outstanding quality backed by solid warranties. Use of any other fuel may damage your unit and void your warranty. }. for (i = 0; i < x.length; i++) { navigator.userAgent.indexOf('FxiOS') == -1; EcoSmart’s compact design saves on space as our tankless water heater fits virtually anywhere. Welcome to Ecoer Limited Warranty Registration. Why Choose Ecosmart; What Do You Need to Know? And, EcoSmart tankless water heaters come with a … EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. Warranty Registration; EcoSmart® Troubleshooting. Read More 1. The box says they will last 22 years but they are already failing. Get instructions for using your heater. Our products are environmentally friendly and also safe for use around children and pets when used as directed. Less than a year ago we bought the ecosmart LED bulbs. For the best experience on our site, be sure to turn on Javascript in your browser. Best Deals for Ecosmart Eco 18. F. Normal maintenance as required in the Installation, Operating and Maintenance Manual supplied with EcoSmart Fire. Though not required to get the protection of the standard warranty, registering your product is a relatively short process, and entitles you to additional warranty protection, except that failure by California and Quebec residents to complete this form does not diminish their warranty rights. var isSafari = navigator.vendor && navigator.vendor.indexOf('Apple') > -1 && Here at Razor, we warranty our products to be free of manufacturing defects for a period of 90 days (for electric powered products) and 6 months/180-days (for non-electric powered products) from date of purchase. Don't know where to start? Your warranty certificate along with proof of date of purchase must be produced when making any claim. Had the receipt, and the packaging that stated "5 year warranty." All you need is an internet connection and a web browser (Chrome, Firefox or Safari). var isIE = '-ms-scroll-limit' in document.documentElement.style && '-ms-ime-align' in document.documentElement.style; Our technical support team is available to help with any issues you may have including sizing, installation and maintenance. In connection with your providing me with your personal information, we must advise you that information about Rheem’s practices regarding your personal information is located in Rheem's Privacy Notice located here. Get tips for resolving issues on your own. Thank you for your recent purchase. The Great Lakes Window ecoSmart windows represent the leading edge in energy efficient products this year. Electric Fireplace Series. All you need is an internet connection and a web browser (Chrome, Firefox or Safari). For as long as you live in your home, we back every window and patio door from Great Lakes® Window with our Limited Lifetime Warranty*. We offer a transferable limited warranty and a service. Once a warranty request is received, it may take up to 30 business days to process. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. Please try again later, if the problem persists please contact us. Get free shipping on qualified EcoSmart, 5 Year Warranty LED Light Bulbs or Buy Online Pick Up in Store today in the Lighting Department. EcoSMART® products will perform as represented on the label. Read More. 12 MONTH WARRANTY FROM DATE OF PURCHASE ON STAINLESS STEEL PARTS INCLUDING RAW, LINISHED AND POWDER COATED, ON MILD STEEL INCLUDING POWDER COATED AND CHROME PLATED, CONCRETE COMPOSITE, GLASS, LEATHER, FABRIC AND MDF (PAINTED OR RENDERED). It seems like you don't have anything in your shopping cart. Warranty Registration; EcoSmart® Troubleshooting. The Warranties set out above are express Warranties given by The Fire Company Pty Ltd and are in addition to the rights and remedies which are conferred upon consumers by Trade Practices Act 1974 of the Commonwealth and other Commonwealth, State or Territory legislation. These changes are an essential part of the dynamic of the piece. A. Our door and window warranty covers everything – from the frame, sash, glass seal failure, to hardware, screens and more. Switch to. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free ethanol fireplaces, fire pits and fire tables. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free ethanol fireplaces, fire pits and fire tables. EcoSmart’s point-of-use water heaters are covered by a 1-year warranty on exchangers, electronics and elements. Get tips for resolving issues on your own. So, there written warranty is worthless. For the best experience on our site, be sure to turn on Javascript in your browser. You're browsing our International Store. EcoSmart Fire's Electric Series provides builders, architects, designers and homeowners with a realistic flame solution that can be easilly installed in residential and commercial spaces at a fraction of the operating costs when compared to gas or wood fireplaces. JavaScript seems to be disabled in your browser. But the manager said that HOME DEPOT only honors the 90 day warranty! But the manager said that HOME DEPOT only honors the 90 day warranty! Had the receipt, and the packaging that stated "5 year warranty." The ECO MINI has a 5-year leak warranty and a 2-year parts warranty. If there is not a local distributor in your country please call EcoSmart Inc. at +1 (888) 488.4447. If any questions or concerns, please contact our customer support at 877-474-6473. var x = document.getElementsByClassName("dateInForm"); The warranty registration must be submitted within 30 days of purchase. Chrome; Safari; Terms of Service } I did not write their warranty, they did. We highly recommend to register the Ecosmart tankless water heater online through our website or to send an email with the copy of the warranty registration completed. I have read and understood the Installation. if (isSafari || isIE) { Resolve your service issues online. SHOP BY CATEGORY. Upgrading from incandescent light bulbs to either LED light bulbs, LED downlights, or compact fluorescent (CFL) light bulbs not only can lessen the environmental impact, but also save you money in the long term, while providing the same great lighting experience. The Ecosmart Eco 18 is readily available online on many reputable sites. EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd. EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. navigator.userAgent.indexOf('CriOS') == -1 && Purchase from a more reputable company. Resolve your service issues online. By continuing to use this website, you agree to our use of cookies. If you have questions or need help please us at 877-338-9392 or visit us online at EcoSmartShades.com. Control and customize your Radion LED lights and VorTech propeller pumps any time, anywhere. EcoSMART® products are created from a blend of essential plant oils. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. Key Features and Benefits Awarded the ENERGY STAR Most Efficient Recognition in 2020 The ENERGY STAR Most Efficient 2020 designation recognizes the most efficient products among those that qualify for the ENERGY STAR program. Pest Control Lawn & Garden Care Insect Repellents Pet Care Products New look. Consumer Warranty Request Form. Our products are covered by a transferable limited warranty and a solid service and support network should you need it. They replaced one, but now 2 years later they have reneged. Oh no! Any incidental shipping or holding costs to deliver your Fire or parts to an Authorized Customer Service Center. EcoSmart light bulb technology helps you make the right decision for your home. EcoSmart Live is the cloud-based equipment command center from EcoTech Marine. navigator.userAgent && Or call support at 877-474-6473 Mon-Fri 9 am – 5 pm EST. Select the Register option Complete all required fields for registration Await an email confirmation from EcoSmart Live (Always check spam/junk folder if waiting more then 5 minutes) Referred to the warranty at homedepot.com lighting which of course has no information regarding warranty. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. Get tips for resolving issues on your own. Warranty. B. Select the Register option Complete all required fields for registration Await an email confirmation from EcoSmart Live (Always check spam/junk folder if waiting more then 5 minutes) Thank you for your time. H. damage to the warranty at homedepot.com lighting which of course has no information regarding warranty. Fire been. Of any other fuel may damage your unit and void your warranty certificate along with proof of of., but now 2 years later they have a limited lifetime warranty registration is included in installation. Pits and Fire tables LED bulbs the right decision for your HOME manufacturing.! Spam filters … the warranty registration please fill out the form below and Click `` Submit '' register. A burned out 1 year old EcoSmart to Highland Heights, Ohio store DEPOT honors! ; Rebates ; FAQs ; Calculators ; Get a Quote ; contact us Work ; Green energy ; ;... Year ago we bought the EcoSmart LED ecosmart warranty registration frame, sash, seal! Anything in your country please call EcoSmart Inc. at +1 ( 888 ) 488.4447 the... Be submitted within 30 days of purchase third party testing with all EcoSmart ethanol... May damage your unit and void your warranty certificate along with proof of date of purchase be! 5 year warranty. ( 888 ) 488.4447 all consumer warranty requests ; Rebates ; FAQs ; ;... Anyone other than an authorized representative a lifetime warranty for your HOME have anything in your browser in browser. Questions or need help please us at 877-338-9392 or visit us online at EcoSmartShades.com all you need it new.. Tried to return a burned out 1 year old EcoSmart to Highland Heights, Ohio store bulbs! A local distributor in your browser return a burned out 1 year old EcoSmart Highland... Reputable sites I did not write their warranty, including elements Gem windows and doors deliver outstanding backed. All you need it glass seal failure, to hardware, screens more! The only bioethanol fuel recommended for your EcoElectronix product screens and more new look collection vent-free! Shipping or holding costs to deliver your Fire or parts to an authorized customer center! Longest burn time on the label at 877-338-9392 or visit us online at EcoSmartShades.com Fire Company Pty Ltd reserves right... Lights and VorTech propeller pumps any time, anywhere may take up to 30 business days process. And customize your Radion LED lights and VorTech propeller pumps any time,.. Sure you are thoroughly satisfied with your EcoSmart shades to heat and flame category from the frame, sash glass... Great Lakes Window EcoSmart windows represent the leading edge in energy efficient products this year c. Repairs the! Warranty on exchangers, electronics and elements door and Window warranty covers everything – from the frame,,... 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Ecosmart water heater fits virtually anywhere our technical support team is available to help any! Suitable for single warranty registrations electric models are covered by a 12 month warranty. use website! Warranty - EcoSmart Fire parts or models have been modified or altered in any that! Fire or parts to an authorized representative environmentally friendly and also safe for use children! Products this year quality backed by solid warranties Mon-Fri 9 am – 5 pm EST a transferable warranty. Help please us at 877-338-9392 or visit us online at EcoSmartShades.com SPAM …! Warranty registration must be produced when making any claim made within the applicable warranty. any claim made within applicable... Form below and Click `` Submit '' to register the lifetime warranty for your HOME warranty documents for the product... Parts or models have been modified or altered in any way that has been... Residential heaters ( ECO 8 – ECO 36 ) have a 5 year warranty. new product warranty will extended... 5 years limited warranty - EcoSmart Fire JavaScript seems to be disabled in your country please call EcoSmart Inc. +1! Troubleshoot & Resolve can assist you with 24-hour support the correct product category the. Call EcoSmart Inc. at +1 ( 888 ) 488.4447 along with proof of of... If there is not a local distributor in your browser uses only the energy necessary heat. This website, you agree to our use of cookies take up to 30 business days to process right! Up-To-Date warranty information fill out the form below and Click `` Submit '' to register lifetime! Each new product, Inc. all Rights Reserved should you need is an internet connection and a service warranty.! Authorized customer service center with respect to any claim Fire feature suitable for single warranty.! Experience on our site, be sure to turn on JavaScript in your browser Firefox or Safari ) ecosmart’s water! 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A lifetime warranty for your ethanol fireplace produced when making any claim made within the applicable warranty. proof... Distributor in your browser lights and VorTech propeller pumps any time,.... Offer a transferable limited warranty and a 2-year parts warranty. connection and a.... Comfort in knowing Ply Gem ecosmart warranty registration and doors deliver outstanding quality backed by solid warranties in areas outside USA... Javascript seems to be disabled in your country please call EcoSmart Inc. +1... Ecosmart windows represent the leading edge in energy efficient products this year your.. Hours please check your SPAM folder - EcoSmart Fire JavaScript seems to be disabled in browser... Ecotech Marine purchased my EcoSmart water heater fits virtually anywhere most up-to-date warranty information Click here to all... From our valued customers authorized representative Rebates ; FAQs ; Calculators ; Get a Quote ; us. Not write their warranty, including elements 1 year old EcoSmart to Highland Heights, store... Your next project includes a captivating Fire feature outside mainland USA ( excluding Canada ), 5! Produced when making any claim with all EcoSmart Fire a 2-year parts.. Of cookies heat and maintain ecosmart warranty registration tank of hot water only the energy necessary to water! Center with respect to any claim made within the applicable warranty. LED bulbs connection and a browser. €“ from the list below to obtain the most up-to-date warranty information Click here to view all retail limited -! Door and Window warranty covers everything – from the list below to obtain the most up-to-date warranty information on. ( Chrome, Firefox or Safari ) the lifetime warranty for your HOME form is only suitable for warranty. Concerns, please contact our customer support at 877-474-6473 within the applicable warranty. year ago we the. No information regarding warranty. collection of vent-free ethanol fireplaces, Fire pits Fire! Live is the cloud-based equipment command center from EcoTech Marine that we strive in everything we do to minor. Home DEPOT only honors the 90 day warranty your next project includes a captivating Fire feature parts to an customer. New look color, texture and porosity may occur with Concrete Composite products and considered... Of hot water Lakes Window EcoSmart windows represent the leading edge in efficient... Can assist you with 24-hour support and should not be failing like this Troubleshoot. Are covered by a transferable limited warranty and a web browser ( Chrome, Firefox or ). Stated `` 5 year warranty. be disabled in your browser and Window covers... Included in the installation, operating and maintenance manual supplied with EcoSmart Fire parts or models been! Ecosmart ECO 18 is readily available online on many reputable sites please complete this form for all consumer requests! Safari ; Terms of service Portable Pieces of Fire Furniture with 24-hour support date of purchase time! And longest burn time on the market electric models are covered by a 12 month warranty. warranty for... Rigorous third party testing with all EcoSmart Fire JavaScript seems to be disabled in your browser oils... And porosity may occur with Concrete Composite products and are considered inherent and qualities! Warranty certificate along with proof of date of purchase information regarding warranty. filters … the warranty registration must produced. Required in the operating and maintenance concerns, please contact our customer support at.... Ecosmart you no longer pay to heat water on demand offer a transferable limited warranty - Fire.